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Electric Cars

Heat Pump Noise When Cold: Normal or a Fault?

The car makes a hum, buzz or hiss when heating in cold weather, especially at low speed.

What causes it

The heat pump compressing and moving refrigerant - this is normal. A loud grinding or metal-on-metal sound is not.

Normal heat pump sounds

  • A steady hum from the front when heating - that's the compressor working.
  • A soft hiss or gurgle - refrigerant flowing.
  • Fan noise that rises and falls as the compressor cycles.

What to do

  1. Compare the sound to another identical EV of the same brand.
  2. If the noise is a grind, rattle or metal clang, stop using the heat pump and book a service.
  3. A heat pump that suddenly makes no sound while blowing cold air is also a fault - check the AC blows cold in summer.

Note

Heat pumps save 20-30% of heating energy versus resistance heaters. In very cold weather (-15°C and below), the heat pump becomes less efficient and the car uses a resistance heater as backup - that's normal and you may hear it switch.

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