Electric Cars
My EV Won't Connect to Wi-Fi or Mobile Network
The car's connectivity shows offline - no app sync, no OTA updates, no online features.
What causes it
A poor LTE signal, a Wi-Fi setting that needs re-entering, or a connectivity module hiccup.
What to do
- Check the car's SIM/mobile data - go to Connectivity settings and toggle mobile data off/on.
- Re-enter Wi-Fi - forget the network and re-add your home SSID and password.
- Check your location - a parked car in a parking garage has no signal; test in the open.
- Reboot the car - most EVs reboot the system by holding the steering-wheel buttons.
- Check the app - log out and back in; some apps cache a stale session.
If it stays offline
The connectivity module can fail or need a software update. Book a dealer visit - many brands can run a remote diagnostic. OTA updates will simply wait until connectivity returns.